Frequently Asked Questions

Go to the Properties Page and click the one you would like to apply for by submitting an application.

There are no up-front fees to give you information or to show a property. Once you decide you would like to lease one of our properties, there is a $65 application fee.

A verified guarantor is required.

If you don’t have a guarantor, we offer Leap as an option. Leap fills in for a  guarantor or parent co-signer. The application process is quick, easy, and free. It takes about 5 minutes to complete and a conditional decision will be granted within 30 minutes during regular business hours.

We are pet-friendly. If you have pets, an additional deposit and monthly fee is required.

There may be dog restrictions based on the dog breed. Management reserves the right to deny any dog. Please speak with your leasing agent prior to applying. There may be a limit to the number of pets allowed.

Unit dependent - please refer to the Explore Units on the website.

Yes, however, it is a situation-dependent on availability.  

Guilford Hall is conveniently located near Johns Hopkins' Homewood Campus at 300A E University Pkwy, Baltimore, MD.

The entry level price for a unit is $910 per month per person. Please refer to the Explore Units Page on the website for the full list of pricing.

Please refer to your lease, however, typically high-speed internet with password-protected WiFi, trash, security cameras, lawn maintenance, and snow removal are included.

Yes, there is a security deposit in the amount of one month’s rent for the property. This amount is held in escrow during the duration of your lease and returned within 30 days of lease termination pending satisfactory review of property condition, less any damage charges and/or outstanding balances incurred at that point.

Leases typically start on June 1st and end May 31st of the following year.

Once you have applied and your application is approved, your lease will be emailed for your review and available for eSignature.

Yes, renter’s insurance is required and all residents must provide proof of insurance to management. There are very affordable renter’s insurance policies out there with reasonable annual fees. In some cases, your parent’s homeowner’s insurance may potentially provide coverage for you at your rental property. The minimum liability coverage requirement is $100,000.

Background and soft credit checks are performed on prospective residents and guarantors as part of the application process.

There are two steps in the application process. The first step is the online application that allows us to verify background, rental history, and credit. This usually takes no more than one business day to see results. The second step is the signing of the lease. To expedite this process, we use an online eSignature solution!

Make sure you (and your group/guarantors if applicable) have completed the online application.

Contact your leasing agent to discuss the details for your lease offer, including move-in date, length of lease, whether you have pets, and more.

On-street parking is available through the City of Baltimore.

Furnished units are available as an option for an additional rental fee. Please discuss with your leasing agent. Furnished unit packages include:
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Bedroom - Adjustable Bed Frame, Night Stand, Desk, Desk Chair, Dresser
‍Living Room - Couch, Coffee Table, TV Console Table
‍Dining Room - Dining Table, Dining Chair Set

First months Rent and security deposit is required within 5 days after signing your lease. A resident portal link will be emailed to you to set-up your account.

Activate your resident portal (link will be emailed) and make sure your security deposit, first months rent, and any additional fees (if applicable) are paid. 10 days prior to your lease start date, you will receive an introductory email titled “Welcome to HWood!”.

Typically, move-in is at 4pm on the designated lease start date and move-out is by 10am on the designated lease end date. Please refer to your lease terms.

No. We cannot accommodate moving residents in before the designated lease start date.

Each front door has a padlock, the code will be provided at 12pm on move-in day. Each resident will then be given an extra set of keys located in their respective bedroom.

No, the utilities are set up by the management team. Utility payments will be added to your monthly rent payment, accessible through your online resident portal.

Upon request, we can forward the utility bills through your online resident portal.

All unfurnished units come with no furniture. Furnished unit packages include:
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Bedroom - Adjustable Bed Frame, Night Stand, Desk, Desk Chair, Dresser
‍Living Room - Couch, Coffee Table, TV Console Table
‍Dining Room - Dining Table, Dining Chair Set

Bed frames are adjustable between full and queen size.

The easiest way to pay rent is online through your resident online portal. Please refer to your lease. Typically rent is due on the 1st of the Month, however, we provide a grace period to the 4th.  

Residents have until the 4th of the Month to pay their rent. If rent is not received by the 4th, a 5% late fee will be charged for up to 10 days. If the resident fails to pay the balance by the 10th day, an eviction process will begin.

Every neighborhood has a different schedule for trash and recycling. Please contact your property manager.

Hwood Living communities are pet friendly with an approved in writing letter by the property manager. This includes keeping a friend's pet at the property temporarily. If management discovers a pet at the property, you will be given a 14 day "notice to cure". If the pet is not permanently removed from the property within the 14 days, management may elect to begin eviction proceedings.

Please refer to your lease in the section titled “TENANT ENDING LEASE EARLY”.

All properties are conveniently located near many food and grocery options. There is a Giant Food Market on 33rd Street as well as a Streets Market on St Paul Street. On Saturday's, head to 32nd Street and enjoy the weekly Farmer's Market!

Starbucks, Bird in Hand, and Kung-Fu Tea are all walking distance. There are also some excellent local restaurants in the area. Some of our favorites include: Ekiben, Paulie Gee's, and NuVegan.

If a smoke detector is not operating properly, contact your property manager immediately.
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If the smoke detector begins to make a chirping noise, it means the battery is low. Replace the battery at once. Your lease specifies that the resident must replace the batteries.
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If the smoke detector goes off when there is no fire (ie. from cooking) do not remove the battery. Smoke detectors must have working batteries in them at all times! This is for your own safety.
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If you cannot locate the smoke detectors in your home please contact your property manager for further instructions.

Please refer to your lease for a specific list of maintenance responsibilities. Some examples include:
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- Replacing light bulbs
- Replacing batteries in alarms and security systems
- Keeping dirt and debris away from heating and cooling units
- Disposing of trash and garbage
- Keeping the property clean and in a good appearance

Residents can submit maintenance requests online through their online resident portal. Please include pictures in your submission.